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The EASS helpline is open Monday to Friday 9am to 7pm and Saturday 10am to 2pm. We can be contacted in one of the following ways:

Freephone Telephone

Freephone Telephone
0808 800 0082

Freepost Address

Our Freepost Address
FREEPOST EASS HELPLINE FPN6521

Live Chat

Live Chat
Our experts are available
9am-5pm, Monday to Friday

If you are contacting us by post about an issue for the first time, please do not send any documents with your letter. We will come back to you to let you know what documents we will need to see.

Calls are free from landlines and most mobiles. Check with your network provider prior to calling.

BSL: If you require British Sign Language (BSL) interpretation click here

The Equality and Human Rights Commission can consider complaints relating to health pre-employment questionnaires. To report issues relating to pre-employment questionnaires please email correspondence@equalityhumanrights.com

Support for

  • Employers
  • Service Providers
  • Small Businesses

Email us using the form below

*For more information on protected characteristic. Please see the Advice and Support section.

Court Action: Please note, the Equality Advisory and Support Service exists to provide informal advice, guidance and support. We aim to assist individuals find informal ways to resolve their issues. We are unable to provide legal advice or any form of legal representation. If you have already lodged your complaint with a court or tribunal we would recommend you seek independent legal advice. If you do not have any legal advice, we may be able to advise you how to locate legal assistance however; we would not be able to comment on any aspect of your case or provide advice on its merits.

If you have a photo or document, please upload it using the option below:

Allowed file types: html, bmp, gif, jpg, pdf, doc, docx, xls, xlsx, ppt, pptx Maximum file size is 5 MB

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